tenx

Customer Relationship Management

Connect360

Connect360 is a robust and comprehensive CRM solution that helps organizations manage and serve their customers effectively and efficiently leading to a true omnichannel experience

An easy, powerful, and highly customizable Customer Relationship Management (CRM) platform that enables integration across the board. You can view everything you need to know about each contact on a single page and deliver a personalized experience with every customer or prospect interaction.

Salient Features:

Customer360

Campaign Execution

Lead Capture

Incident/Complaint Management

Location Based Intelligence

Performance Monitoring & Dashboards

Security & Audit trail

Benefits

Enterprise fit

CRM developed using a modular approach and due to its open architecture, it seamlessly integrates into your enterprise architecture.

 

Mobility

Being a web-based application with versions available for both mobile and tablets, carries zero overhead related to support on user machines, etc. Rolling out new updates is centralized seamless for all

 

Enhanced Customer Experience

Reach out to customer (using any channel of choice) )with the help of insights; quality of existing relationship, product penetration and engagement along with rule or intelligence-based recommendations on cross-sell/up-sell opportunities.

 
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Advisory
& Strategy

Are you looking to enable data-driven decision-making in your organization but aren’t sure where to start?

Artificial
Intelligence

Our Artificial Intelligence team has delivered one-of-a-kind successes across industries.

Data
Analytics

Our data and analytics services transform hidden system data into interactive reports that highlight key trends and insights

Software Development

We develop custom web and mobile applications to gather data, automate business processes, execute transactions.

DevOps

We use industry best practices and tools to increase agility and shorten time to new releases when solving new challenges.


Robotic Process Automation

We build robotic processes to automate routine activities such as customer onboarding, order processing, and more.

Customer
Relationship

An easy, powerful, and highly customizable CRM platform that enables integration across the board.